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Q How can I get after-sales service from H & S?
A You can contact H & S via phone or Email, H & S will certainly give you reply in 24 hours. You can show your questions or problems in the form of video or picture that would be better for both of us to solve your problems promptly. Customers can also contact our local agent directly, they will give you reply ASAP.
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Q How can I visit H & S factory in China?
A Take high speed train from other city to Nanjing south railway station, H & S factory is around 2KM far from this station.
Take plane to Nanjing Lukou international airport, H & S factory is around 10KM far from this airport.
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Q How is about the quality of H & S machine?
A We hare world-class R&D team to support the quality of our machines, our company have got certified with ISO 9001, ISO 14001, and ISO 45001 management systems. Currently, the company holds 2 invention patents, 12 utility model patents certificates, and 11 software copyright certificates. to prove the advantages of H & S machines.
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Q What is the shipping method for H & S machines?
A If customer orders one small machine with wood package, we will deliver the machine by LCL, If customer orders two or more machines together, we will load them into containers and send them to the port, this will help client save more cost.
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Q Can I get overseas service from H & S?
A H & S can provide overseas service including installation, commissioning, training and maintenance for any clients from all over the world, customer only assume the accommodation and airfare for our engineer and pay USD100 as the salary for our engineer everyday.
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Q How can I become one of the H & S agents in my country?
A We are willing to work with all potential teams who have the ambitious goal for this job, we will provide thoroughly support and help to expand the market, If you have interest, you can send mail to njhzskeji@163.com ,we will have further discussion.